Hull Call Center card, providing the required information
Telkomsel is the largest provider in Indonesia that offers the best services including the Hollow Card Call Center, using various ways or media to comfort users, hoping that the obstacles or various information required can be provided quickly and easily.
It turned out that even though there are a lot of telcomsel users and some have even been those for many years. It turned out that there were still customers who had problems when using their call center services for a variety of reasons. As a loyal user or new customer, you need to understand how to contact accounts and what benefits it has.
The Halo card call center is required by customers to get different important information because the information obtained is more accurate because it comes from the telcomcel company itself so it can be reliable, clear and does not take time because the answered is also very fast.
Information about Halo Telekomsel card at a glance
Perhaps you are familiar with halo cards owned by the largest provider company in Indonesia, Telkomsel . The type of service offered is actually a little different because it is postpaid or used first payment later to learn more on knowing halo cards, you can see the short review below.
- What is a Hollow Card?
Carto Hollow is a postpaid network service provided by Telekomsel for all of its loyal customers. You can use it for 24 hours as well as on different networks both 2G, 3G, 4G and the latest 5G ready. There is also a Hollow Card Call Centre service that can be used to find official information.
- How to pay bills
Since the payment system has been postpaid, you can use it first and then pay later. You will get a bill at the end of each period with details and according to usage. There are many choices of payment methods such as through M.M. itself, Internet Banking, Telekomsel Man, Grapari, Indomart, Elfamart, Linkaja, MyGrapari and others.
- Halo Card Customers
There are often questions in the Halo card call center about who can be the customer. everyone can register themselves as a new customer or an old telcomcel user, provided that you have to act on the wasi with support data such as KTP, KK or other required data.
- How to sign up to a customer
Information on how to register is also often sought then that it is interested in becoming a customer. It’s not difficult for you to just need to sign up for telecomsel registration channel like GraPARI. It can also be available on other official channels such as phone sales, telecomsel-based web and various partners both offline and online.
Hull card call centre number that customers can contact
The importance of the Halo Card Call Center function is that at least you need to know the number that can be dialed. if at any time you want to use the service, you don’t have to be confused about searching again because it’s stored in your contacts here are some numbers and guides on how to use the service from Telkomsel Carto Hollow.
- Special number for telcomsel customers
Telkomsel customers can call 188 directly every day for 24 hours. For those of you who own a postpaid card like Hollow, you will not be charged or completely free. However, prepaid card users such as SIMpathy, Ring and Carto AS Rp300/Phone are charged.
- Numbers of questions that are often asked
If you have a general question or are not a telcomcel customer, you can call 11 118 718 080. There are call charges such as local calls so there is no need to worry if there are drastically high costs. You are immediately connected to the Hollow Card Call Center and can ask questions in general.
- Number for overseas users
In addition to the top two services, Telkomsel offers special services for customers from abroad. Customers can make calls from abroad with a special number so that they are charged at all (free). Just call +62 8110 000 333 and the service is open 24 hours a day.
- Non-phone number services
In addition to using a phone number, you can use other services, such as email. Some of the choices how to contact the call center include:
- Facebook: Facebook.com/Telkomsel
- Twitter: Twitter.com/kartuHalo
- Email: cs@telkomsel.co.id
You can also come directly to GraPARI during business hours to get full information.
Examples of information that customers can ask if contacting the call center
Anyone can contact The Hollow Card Call Center whether they are currently customers or not. Whatever information is asked will certainly be answered as well as may be confused by customer service. if you are confused about what information will be asked, see some examples of questions from customers below.
- Disorders that are being experienced
If you are experiencing problems such as the number cannot be reached, the difficulty in registering an internet package or the problem of logging someone else’s pounds then you can immediately contact the CS with different numbers if needed so the interference can be overcome immediately and you feel comfortable when using it again.
- Several ways to check
Information about different ways of checking can also be done to contact the Halo Card Call Center. for example, how to check your number, check bills, check transactions, check offers and others.
- Latest promos for users
Customers can also contact CS services to get the latest lucrative plans. For example, there is a promo savings package, it’s a trick if you don’t use it so that the bill is cheaper. Derryd will ask for interesting promos, so you won’t miss it later.
Advantages of Using Hull Card User Call Center Services
The Halo Card Call Center is deliberately provided by Telekomsel in order to provide satisfaction to customers, hoping that any information and various obstacles can be resolved by contacting the service.
- Full and clear information
It is not easy to find information about the card used sometimes for a variety of reasons and reasons. But with this service you will get information more easily, quickly, thoroughly and clearly. Because the information is obtained directly from the company and not from other source media.
- Problem or problem solved
Professional and experienced customer service will help you overcome various problems or obstacles. So get in touch with our services because whatever problems can be solved. For example, knowing the latest transaction check, forgetting your number, difficulty signing up, temporary blocked cards, and various other obstacles.
- Can file a complaint
We are always open to various feedbacks, suggestions and complaints from customers in order to maintain quality. You can file a complaint in different ways by contacting the call centre. So just transfer it using Indonesians that are good, pure, clear and understandable to customer service.
In Indonesia, Hull Card users are already very many and evenly distributed in different regions because the network is very good. Special services are provided to improve services and maintain customer satisfaction. Customers are given the freedom to contact the Halo Card Call Centre if they need information or overcome various problems .